Price and Payment

All prices advertised on New Zealand Lifestyle Imports website are in New Zealand dollars. All prices include GST unless otherwise stated. Sales will be invoiced and accounts are strictly to be paid for in full before delivery is dispatched. Payment can be made by Visa, MasterCard, Direct Credit, Qcard or PayPal. As all items are sent once payment has been received, dispatch times can be longer for Direct Credit depending on your bank. Please note that we reserve the right to alter the prices at any time for any reason, but prices changes will not be affected after a purchase has been made.

We only ship within New Zealand, we will not ship overseas.

Dispatching and Courier Or Transport Charges

Due to the vast variation of shipping charged around New Zealand our prices are all based excluding any shipping. Please contact us with your request & location so we can advise exact shipping charges. Payment can be made in full via internet banking, or we can change the price on the website to reflect inc shipping so payment can be made in one transaction, otherwise we can issue a PayPal invoice or payment can be done over the phone.

Shipping times can vary depending on who we use & the destination, but when an enquiry is made we can tell you rough shipping times.

Once payment has been confirmed we will make the shipment booking with the appropriate transport company, once we have the booking number we will email full details to you, including name of transport company, booking number, contact details with phone numbers.

Returns, Exchanges and Refunds

Sometimes things aren’t quite as they should be, if this happens to your purchase Under the “consumer guarantees act”, if you find the goods to be defective or faulty, we can offer replacement parts, repair, exchange or full refund, we will not refund if you simply change your mind after receiving the goods. Once your returned product has been received, we will either dispatch your replacement product or part or arrange for a refund to be issued. Refunds will be issued within 7 days of the product being received and will be issued in the original amount of purchase. Please note that shipping and handling charges are non-refundable unless the return is due to our error.